Decrease (-) Restore Default Increase (+)

Press Releases

New Smartphone App with Unique “PUSH” Functionality Allows First Responders and Patients to Send Critical Pre-Arrival Health Information to Emergency Rooms

Now, during emergency situations, residents and First Responders of Northern Indiana and Southwestern Michigan will be able to send critical pre-arrival health information to local Emergency Rooms thanks to ICE Michiana—a free smartphone app with a unique “PUSH” functionality that was developed locally and launched this morning.

Through ICE Michiana, First Responder personnel will have the ability to obtain life-saving medical information in the field during emergency situations. Then, with a push of a button, they can send this information directly to participating Emergency Rooms. Or, for individuals who do not need First Responder assistance, the “PUSH” function also allows smartphone users to send their own information directly to participating Emergency Rooms prior to arrival. In both circumstances, this “PUSH” technology allows for hospital teams to prepare on the ground as needed—saving valuable time.

“The idea started with an internal discussion focused on how the local First Responder network and Emergency Room community could obtain and share critical field and pre-arrival information to begin specialized treatment sooner,” said  Albert L. Gutierrez, President and Chief Executive Officer of Saint Joseph Regional Medical Center. “Then, a select group of Saint Joseph Regional Medical Center ER physicians and clinical leaders, EMS representatives, and a local digital development company focused their efforts on leveraging technology to connect patients, First Responders and Emergency Rooms together.” 

ICE Michiana was developed through a grant received from The Foundation of Saint Joseph Regional Medical Center. At its cornerstone is a new smartphone app with a unique “PUSH” functionality that sends critical patient pre-arrival information directly to Emergency Rooms over a secure connection. This “PUSH” technology sets the ICE Michiana app apart from other ICE apps available in the marketplace, and provides critical information when time matters most.

For households without smartphones, the ICE Michiana initiative provides a paper alternative via a kit format. These kits will be available at more than 60 distribution points across Michiana, including fire stations and SJRMC clinical facilities and outreach service locations. First Responders will be able to utilize important medical information and directives included in the ICE Michiana kits as a component of care, and will bring the included information to the Emergency Room during transport.

“Saint Joseph Regional Medical Center continues to deliver on its promise to do what needs to be done to care for the community,” said Gutierrez. “The newly developed ICE Michiana app and kit are evidence of this promise. Today Saint Joseph Regional Medical Center is giving this program to First Responders, and is inviting all hospitals in the region to join us on our journey as we work together as a community to transform the delivery of care across Michiana.

All residents of the greater Michiana community are encouraged to visit to download a free copy of the ICE Michiana app (via Apple or Android formats). For questions on either program, or for a comprehensive list of distribution locations for the ICE Michiana kit, please call 1-800-914-9488 or visit


Saint Joseph Health System  |  5215 Holy Cross Parkway, Mishawaka, IN 46545  |  574.335.5000

Connect with us