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Just Culture

Just CultureSJHS has made a commitment to providing a Just Culture environment for all associates. Just Culture is a nationally recognized program with an emphasis on patient safety. This type of environment refers to our efforts as an organization to be "just" - or fair - with all our associates. The lessons of Just Culture are applicable to every walk of life. It is a set of ideas that influence how we respond to the fallibility of our fellow human beings. In a Just Culture model, we address three behaviors:

  • Human error. The slip or lapse that we do not intend. This provides an opportunity to console.
  • At-risk behavior. The choice we make where the risk or harm is unjustifiably increased. This provides an opportunity to coach.
  • Reckless behavior. The choice to knowingly take a substantial and unjustifiable risk.
    This provides an opportunity to correct.

Just Culture is more than a concept; it is a commitment that SJHS makes to you and all of our associates for the time when things do not go as planned.

Click on the links to the left to search open positions and learn more about working or volunteering for SJHS.

Saint Joseph Health System  |  5215 Holy Cross Parkway, Mishawaka, IN 46545  |  574.335.5000

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