Quality and Safety statement
The vision of Saint Joseph Regional Medical Center is to be the leader in providing quality care to our community creating an atmosphere of clinical and service excellence in the care experience. A continuous focus on improvement of our systems and processes is dependent on open communication with the health care team, patients, and our community. If you identify quality or safety concerns, please notify us in order that we can resolve the issue in the best interest of patient safety. If you do not feel your concern or issue was resolved, please allow administration an opportunity to address your concern. Please notify Nancy Hellyer, Chief Executive Officer, or Lori Price, Chief Operating Officer. Please call Nancy at 574 237-7982 or Lori at 574 251-8299. We take your concerns seriously. If we do not address your concern in a satisfactory manner, you are encouraged to notify The Joint Commission, 1-800-994-6610 or email complaint@jointcommission.org.
