UnitedHealthcare Negotiations

UnitedHealthcare Negotiations

UnitedHealthcare Negotiations

Important information for patients with UnitedHealthcare health insurance plans

We are pleased to share that Saint Joseph Health System and UnitedHealthcare have reached a new multi-year agreement that will reinstate your in-network access to the Saint Joseph Health System hospitals, facilities, and health care providers you trust.

You may once again schedule appointments and seek care at Saint Joseph Health System as normal.

Thank you for your patience and support as we worked to reach a fair agreement with UnitedHealthcare. This will allow us to provide the high-quality care our patients and community members rely on. We look forward to continuing our relationship with UnitedHealthcare and doing our part to ensure Health Comes First.

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Frequently Asked Questions

Saint Joseph Health System and UnitedHealthcare have reached a new multi-year agreement that will reinstate your in-network access to Saint Joseph Health System’s hospitals, facilities, and health care providers you trust.

Q: What is happening?

Saint Joseph Health System and UnitedHealthcare have reached a fair agreement that will reinstate access to in-network care with Saint Joseph Health System hospitals, facilities, and health care providers. Patients should book a new appointment to visit our facilities and doctors for care as normal.

Q: I have a UnitedHealthcare health plan. What does this mean for me?

Saint Joseph Health System and UnitedHealthcare have reached a fair agreement which means you can visit your Saint Joseph Health System facility and doctors for care as normal.

Q: If I moved my appointment, what can I do now?

You can keep your appointment or contact your physician’s office directly to reschedule and move your appointment up sooner, as space allows.

Q: United approved me for CofC. What do I need to do?

No action is required at this time. You may continue to visit Saint Joseph Health System for care at In-network costs.

Q: Can I receive In-Network care even if UHC didn’t approve me for CofC?

Yes, this agreement will reinstate your in-network access to Saint Joseph Health System’s hospitals, facilities and health care providers.

Q: What if I have more questions?

For questions, please call our patient information line at 574-404-8111.

To schedule an appointment with your provider, please contact your physician’s office directly or click here to schedule online.

For questions related to your health plan coverage or benefits, please contact UnitedHealthcare at the number on the back of your health insurance card.

Q: I saw my provider while you were out of network, can you resubmit my claim?

Saint Joseph Health System and UnitedHealthcare have agreed to process any affected member claims between July 1 – July 19 as in-network. For more information, contact UnitedHealthcare at the number on the back of your health insurance card.